Shipping, Returns & Refunds
RETURNS AND REFUNDS
WHAT IS THE COST OF SHIPPING?
Orders with a value less than R500 will have a courier charge of R79. Orders over the value of R500 will be shipped free.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Delivery to main centres will take place between 1-3 working days, while regional/ outlying areas usually take 3-5 working days. The delivery time-frame depends on the logistics and your delivery location.if you need your order urgently please call us after placing your order, as we will do everything in our power to assist.
REFUND AND EXCHANGE POLICY
Should you not be satisfied with your purchase, you may return it for a refund or exchange subject to the following:
- Original proof of purchase must be provided
- Product must be in original condition and packaging
- Refunds will only be given within 15 days of purchase
- We may deduct a fair shipping and handling fee from refunds, as per
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Returns
ARE YOU CPA COMPLIANT?
Yes we are 100% CPA compliant.
HOW DO I RETURN A FAULTY OR INCORRCET PRODUCT?
If for any reason , you would lie to return a product, please contact us with your details, and we will arrange to collect the product from you at no expense to you.
REFUND AND EXCHANGE POLICY